About Us
Right Aid Group is a diversified pharmaceutical company dedicated to bridging global healthcare innovation with the Iraqi market. Established in 2017, we have grown into a trusted partner for multinational manufacturers, offering regulatory affairs, scientific promotion, warehousing, and nationwide distribution. With headquarters in Erbil, a licensed scientific bureau in Baghdad, and an international office in Germany, we ensure compliance, transparency, and seamless market access across Iraq.
Our Vision
Our vision is to become the preferred partner for multinational pharmaceutical companies seeking access to the Iraqi and regional healthcare markets. We aspire to expand beyond distribution into a global healthcare player, driven by innovation, excellence, and strategic partnerships. By continuously extending our portfolio across pharmaceuticals, medical devices, and consumer healthcare, we aim to deliver advanced regulatory, marketing, and distribution solutions tailored to the evolving needs of patients and healthcare providers. Ultimately, our vision is to bridge global innovationwith local healthcare needs, ensuring better outcomes and sustainable growth
STANDARD OPERATING PROCEDURES (SOPs)
Right Aid Group operates under a structured and well-documented set of SOPs that ensure regulatory compliance, product integrity, and operational excellence across the pharmaceutical supply chain. All procedures are fully aligned with WHO GDP guidelines, Iraqi MOH requirements, and international best practices, reinforcing our reputation as an audit-ready and trusted partner.
Regulatory Affairs SOP
- Submission, tracking, and follow-up of MOH product registration.
- Maintenance of regulatory files and certificates.
- Labeling compliance for imported and distributed products.
- Pharmacovigilance reporting, including adverse events and recalls.
Warehousing SOP
- Goods receipt with QC documentation and batch traceability.
- 24/7 temperature monitoring for cold-chain zones.
- Daily manual logs of ambient conditions (temperature, humidity).
- FIFO/FEFO storage protocols to ensure product safety.
Logistics & Distribution SOP
- Nationwide delivery with validated cold-chain processes.
- Secure transport with dedicated vehicles and trained drivers.
- Delivery documentation and customer confirmation system.
Scientific Promotion SOP
- Ethical medical detailing by trained representatives.
- Compliance with Iraqi promotion regulations.
- Continuous training and monitoring of promotional activities.
Quality Assurance SOP
- Internal audits to ensure adherence to GDP and MOH requirements.
- CAPA (Corrective & Preventive Actions) system for continuous improvement.
- Periodic staff training on compliance and safety.
